Zurich's group chief customer officer on insurer's brand evolution - NewsBreak
By Victor in Business
Updated 2 years ago
To be a truly customer-centric business means having the measure of what it is that your customers need and want, and then delivering on that agenda. That's the message from Zurich's group chief customer officer Conny Kalcher (pictured) and it's a subject she is deeply familiar with, given her experience aiding...