SailPoint Technologies : IRS's Justin Abold-LaBreche shares his career story and how the IRS is digitally transforming its operations

When the discussion of 'digital transformation' comes up, what often first springs to mind is the digital transformation of private sector businesses. But the reality is that public sector organizations are just as busy transforming the services they offer to their citizens. Consider the Internal Revenue Service's newly created Enterprise Digitalization and Case Management Office. This office is spearheading the agency's efforts to digitize and transform how IRS employees work with taxpayers.