Panasonic: Customer experience has taken a significant shift - NewsBreak
By Gesard in Business
Updated 3 years ago
The company focus has turned from being transactional to meeting unmet customer needs, said Faisal Pandit, president of Panasonic's System Solutions division during a virtual meeting Wednesday. Consumer electronics giant Panasonic is shifting its business focus from strictly hardware to an ecosystem approach that also encompasses software and services...