Teleperformance Lauded by Frost & Sullivan for Combining Human and Technology Solutions to Offer a Superior Customer Experience - NewsBreak

A wide footprint and expansive solution portfolio help the company address evolving customer requirements in a diverse market. Based on its recent analysis of the Asia-Pacific customer experience (CX) outsourcing services market, Frost & Sullivan recognizes Teleperformance with the 2021 Asia-Pacific Company of the Year Award for dominating the market with its multipronged go-to-market approach. Teleperformance offers a truly integrated one-office service that covers CX, back office, knowledge, and advisory services, enabling clients to meet their changing needs efficiently. The company leverages its proprietary tools, analytics, and processes (TAP) practice that identifies rapid transformation opportunities to drive digital transformation for clients.