How to Fix if Spotify Stops Playing When Screen Is Off?

Spotify is a popular streaming service that allows users to access their favorite music. However, sometimes Spotify can experience technical issues, such as when it stops playing when the screen is off. This can be a frustrating experience for users, but fortunately there are a few steps that can be taken to fix the issue.

1. Check Your Internet Connection:

The first step is to check your internet connection. If your internet connection is weak or spotty, then Spotify may not be able to stream properly. Make sure that your connection is stable and that you have a good signal before continuing.

2. Update Your App:

If your internet connection is working properly, then the next step is to make sure that your Spotify app is up to date. Outdated versions of the app may not be compatible with the latest version of the software. To update the app, go to the App Store or Google Play Store and check for any available updates.

3. Restart Your Device:

If updating the app does not work, then the next step is to restart your device. This will help to clear any temporary files or settings that may be causing the issue. Once your device has restarted, open the Spotify app and check if the issue has been resolved.

4. Contact Spotify Support:

If all else fails, then you can contact Spotify support for further assistance. They will be able to provide more detailed advice and help you troubleshoot the issue.

In conclusion, if Spotify stops playing when the screen is off, the first step is to check your internet connection. If that does not work, then you should update the app, restart your device, and contact Spotify support for further assistance.