The Zoom app for Chrome sucks, but a better PWA is on the way

It's odd that after a year of both video conferencing apps and Chromebooks having an absolute boom, the official Zoom app for Chrome and Chrome OS is still so much of a bust. Users frequently complain of missing and relatively simple features, like displaying the contact list and starting direct messages, or the ability to call out to VOIP phones. Zoom has heard your frustration, and it's planning on introducing a new Progressive Web App this week.