The on-premise restaurant experiencing isn't dying — it's evolving

The following is a guest post by Shauna Moran, insights analyst at GWI. It's clear that restaurant brands' digital channels are now more than just a COVID-19 crutch, especially in the QSR and fast casual dining segments. Instead, they are part of the sector's DNA, and have even surpassed physical restaurants in popularity in some parts of the world, largely due to the traction of restaurant mobile apps.