How to Fix Amazon Prime Video Not Working on Samsung TV?

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By Fleming in Technology
Updated 6 months ago

Amazon Prime Video is one of the most popular streaming services available. However, sometimes users may experience issues when trying to access the service on their Samsung TV. This article will provide some tips and tricks on how to fix Amazon Prime Video not working on Samsung TV.

1. Check Cables: The first step to fixing the issue is to check the cables and make sure that they are securely connected. If the cables are not properly connected, the TV may not be able to access the service.

2. Update the TV Software: The next step is to make sure that the TV software is up to date. If the TV software is outdated, it may not be able to access the service. To update the TV software, go to the Settings menu and select the ‘Software Update’ option.

3. Check Internet Connection: The last step is to check the internet connection. If the internet connection is not working properly, the TV may not be able to access the service. To check the internet connection, go to the Settings menu and select the ‘Network’ option.

In conclusion, if Amazon Prime Video is not working on Samsung TV, it is important to check the cables, update the TV software, and check the internet connection. By following these steps, users should be able to fix the issue and access the service.