Truist migration must steer clear of UX glitches to hang onto BB&T and SunTrust customers - NewsBreak

Truist plans to complete the move of its legacy BB&T customers' personal and business accounts to its unified digital platform on October 10, 2021, a spokesperson confirmed to Insider Intelligence. The US bank had sent an email to customers informing them of the timeline. This marks a major milestone for Truist, which was formed through the merger of BB&T and SunTrust. The bank recently noted that it plans to wrap up the migration of legacy SunTrust users in Q1 2022.